Terms and Conditions

Terms and Conditions

1. Scope

These Terms and Conditions apply to all orders placed via the online shop herocheers.com by consumers.

2. Contracting Party

The purchase contract is concluded with:

Luis Bethke (Sole Proprietorship)
Blütenweg 10
64683 Einhausen

3. Offer and Conclusion of Contract

The presentation of products in the online shop does not constitute a legally binding offer, but a non-binding product presentation.

By completing the ordering process, you submit a binding offer.
The contract is concluded as soon as we confirm your order by e-mail.

4. Prices and Shipping Costs

All prices are final prices. Due to the small business regulation (§ 19 UStG), no sales tax is shown.

In addition to the stated prices, shipping costs apply:

  • €3.95 to €12.95 depending on the country of delivery
  • Free shipping within the EU for order values of €50 or more

5. Delivery

Delivery is made to the following countries:
Germany, Austria, Switzerland, France, Italy, Netherlands, United Kingdom, USA.

The delivery time is generally 2–7 working days.

Delivery is carried out by our shipping partner DHL.

6. Payment

The following payment methods are available:

  • PayPal
  • Klarna
  • Apple Pay
  • Google Pay
  • Credit cards (Visa, Mastercard, American Express, Maestro)
  • Bancontact
  • EPS

7. Retention of Title

The goods remain our property until full payment has been received.

8. Production and Delivery (Print-on-Demand)

Our products are individually produced only after an order has been received (Print-on-Demand).
Production takes place in Germany, finishing in Bavaria.

9. Warranty

Statutory warranty rights apply.

10. Liability

We are liable without limitation in cases of intent and gross negligence.
In cases of slight negligence, we are only liable for the breach of essential contractual obligations.

11. Dispute Resolution

The EU Commission provides a platform for online dispute resolution:
https://ec.europa.eu/consumers/odr/

We are not obliged and not willing to participate in a dispute resolution procedure.