Cancellation Policy

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day on which you received the goods.

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Exercising withdrawal

To exercise your right of withdrawal, you must contact us:

Luis Bethke
luis.bethke@herocheers.com

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Consequences of withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you (excluding delivery costs) without delay and no later than 14 days.

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Return

You must return the goods without delay.

You shall bear the direct costs of returning the goods.

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Exclusion / Notes

As these are print-on-demand products, they are produced individually after an order is placed.
Withdrawal is nevertheless possible as no personalization occurs.